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With the very encouraging news yesterday of a vaccine that could be available within weeks, the FTSE 100 and other global markets surged. Many organisations, including airlines regained some of the losses seen over the pandemic and interestingly Zoom, which has seen its market share increase 6-fold since March dropped by 14%. Now this could just be the start of a market correction or do the Markets predict that the old ‘normal’ ways of working will resume in time?
75% of people want homeworking to continue
LGi, like many other organisations, have conducted workforce analysis for our customers to understand the impact for employees and employers of previously office based staff during the pandemic and our findings are in line with similar studies around the world – people don’t want to go back to the 5 day commute due to the benefits that home working brings and employers have seen either the same or higher productivity from their workforce.
Though social isolation has clearly played a part for us all, we are finding on average 75% of people want to maintain remote working for at least part of their working week. We also find that most Councils we talk to have plans to further rationalise their property estate as a direct result of changing working patterns seen this year.
Microsoft Teams deployed in 3 weeks
As is often the case there needs to be a catalyst to drive through real transformation and in this case it hasn’t been internal strategy or ambition but Covid-19. I have written previously about the work we have done to role out of Microsoft Teams across an entire organisation from start to finish in 3 weeks compared to the 6 months that had previously been planned. It is incredible what can be achieved when there is a strong focus, buy in (pressure) from above and motivation. But of course, video calls are only 1 small way in which collaboration and productivity can be improved through digital platforms such as Microsoft 365.
It has also been a year where the focus on customer insight and decision making through quality, accessible data has never been more important. Information management and governance therefore are hot topics and ones that sometimes get overlooked in digital transformation programmes.
One thing is clear, we have experienced the biggest experiment in home working imaginable and organisations have invested significant sums in enabling staff to work remotely. Are you continuing to invest in digital technologies and a move to the cloud so that you can devest in accommodation and on-premise data centres, or was this just a short term and costly reaction to a one off crisis?
LGi can help you with your digital transformation, information management and governance and financial resilience planning.